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Operator presses a button to request Leica Virtual Wrench™ support...simple!
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Support technician calls operator back on the designated number
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Indicator shows that Virtual Wrench is live and active
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Connection is virtually instant, eliminating your wait time
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Reduces or eliminates service truck visits
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Service technicians are guidance service veterans who have seen it all
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Complete capability to upgrade software and firmware as required
In the tractor
Troubles with satellite signals or just can’t get your tractor to take to the line like it should? With Leica Virtual Wrench™ you don’t have to wait or be frustrated! Simply connect to the Leica Virtual Wrench™ system through your system menu and a service technician will call you back and help you make any necessary adjustments.
In the office
With your permission, our technicians can view and adjust settings, look at your field terrain and base station location, install software upgrades and, ultimately, diagnose and repair 90% of problems. Anything that can be done by pressing the buttons on the system, can be done remotely using Leica Virtual Wrench™.
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